PREMIUM WELLNESS SUPPLEMENTS FOR DOGS

Because every pet deserves Pure Joy!

SAVE 15% ON YOUR FIRST DIRECT ORDER
use code BRINGJOY15 at checkout

Card • Apple Pay • Google Pay • Amazon Pay • Afterpay • Klarna • Affirm • Cash App Pay



LOVED BY PET PARENTS

Real experiences shared by PureJoy Pets customers on Walmart & Amazon.


CARE BEHIND EVERY CHEW



Founded by a Registered Nurse, PureJoy Pets was created with a simple belief: pet wellness should be thoughtful, transparent, and grounded in purpose






WHAT'S INSIDE?


EASY DAILY SUPPORT


FAQs


CONNECT WITH US


CONTACT US

Join our email list for discounts and special offers.

Email: [email protected]
Phone: 1-820-223-5686


Retail & Wholesale Partnership Application



PUREJOY RETURN POLICY

At PureJoy Pets, we want you to feel confident purchasing products for your pet. Because our products are consumable pet wellness supplements, we do not accept routine product returns or exchanges.Refunds may be offered when:• Your order arrives damaged or defective.
• You receive the wrong product.
• An item is missing from your order.
• Your shipment is confirmed lost in transit.
• Another order issue occurs that PureJoy Pets determines qualifies for a refund.
If there is a problem with your order, please contact us within 14 days of delivery at [email protected] and include your order number and, when applicable, photographs showing the issue.Please do not mail products back to PureJoy Pets unless our customer support team specifically asks you to do so. For health, safety, and quality-control reasons, opened or used pet supplements cannot be returned for resale.Approved refunds will be issued to the original payment method. After a refund is processed, your financial institution may require several business days for the credit to appear.Shipping charges are generally non-refundable unless the refund is the result of an error by PureJoy Pets or a qualifying shipping issue.PureJoy Pets reserves the right to review refund requests individually and to deny requests involving suspected misuse, excessive refund activity, or circumstances outside the terms of this policy.Questions?
Contact us at [email protected]
PureJoy Pets
Because every pet deserves Pure Joy.


PUREJOY PETS PRIVACY POLICY
Effective Date: August 30, 2026
PureJoy Pets, LLC (“PureJoy Pets,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and disclose personal information when you visit getpurejoypets.com, contact us, sign up for communications, or purchase products directly from us.Information We Collect
Depending on how you interact with us, we may collect:
Contact information, such as your name, email address, telephone number, billing address, and shipping address.
Order and transaction information, including products purchased, order history, and transaction details.
Payment-related information necessary to process purchases. Payments are processed by our payment service providers, such as Stripe; PureJoy Pets does not need to directly store your complete payment card number.
Information you provide when contacting customer support or communicating with us.
Technical information that may be collected automatically when you use our website, such as IP address, browser or device information, and website activity.
How We Use Information
We may use personal information to:
Process and fulfill orders and payments.
Ship products and provide order updates.
Respond to questions and provide customer service.
Process eligible refunds and resolve order issues.
Prevent fraud, protect our business, and maintain website security.
Maintain business and transaction records.
Send marketing or product communications when permitted by law and according to your communication preferences.
Comply with applicable legal, tax, accounting, and regulatory obligations.
How We Disclose Information
PureJoy Pets does not sell your personal information.
We may disclose information when reasonably necessary to operate our business, including to service providers that assist us with payment processing, website operations, shipping and fulfillment, email communications, analytics, fraud prevention, professional services, and similar business functions.We may also disclose information when required by law, to protect our legal rights or the safety of others, or in connection with a merger, acquisition, financing, or sale of all or part of our business.Our service providers may process information according to their own applicable privacy terms and legal obligations.Cookies and Online Technologies
Our website and service providers may use cookies or similar technologies necessary to operate the website, process transactions, understand website performance, prevent fraud, or provide functionality.
Browser “Do Not Track” signals are not interpreted uniformly across websites. Our website may not respond to traditional Do Not Track signals. Third-party services integrated with our website may collect information according to their own privacy practices.Your Privacy Choices
You may contact us to request access to, correction of, or deletion of personal information we maintain about you. Certain information may need to be retained for legitimate business purposes or to satisfy legal, tax, fraud-prevention, transaction, or recordkeeping requirements.
California residents may also have additional privacy rights under applicable California law. We will honor privacy rights that apply to PureJoy Pets and the individual making the request.To make a privacy request, contact [email protected].Data Security and Retention
We use reasonable administrative, technical, and organizational measures intended to safeguard personal information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling transactions, maintaining records, resolving disputes, protecting our business, and meeting legal obligations.Children’s Privacy
Our website and products are intended for adults purchasing products for pets and are not directed to children under 13. We do not knowingly collect personal information directly from children under 13.
Changes to This Policy
We may update this Privacy Policy periodically. When we make changes, we will post the revised policy on this website and update the effective date above.
Contact Us
Questions or privacy requests may be directed to:
PureJoy Pets, LLC
1000 Lincoln Road, Suite H #489
Yuba City, CA 95991
[email protected]


PUREJOY PETS TERMS OF USE
Effective Date: August 30, 2026
Welcome to PureJoy Pets. These Terms of Use (“Terms”) govern your use of getpurejoypets.com and purchases made directly from PureJoy Pets, LLC (“PureJoy Pets,” “we,” “us,” or “our”). By using our website or placing an order, you agree to these Terms.Website Use
You may use this website only for lawful purposes. You may not misuse the website, interfere with its operation or security, attempt unauthorized access, or use its content in violation of applicable law or these Terms.
Products and Pet Wellness Information
PureJoy Pets products are intended for animal use as described on their labeling.
Information provided on this website is for general product and educational purposes and is not a substitute for advice, diagnosis, or treatment from a licensed veterinarian. Always follow product labeling and directions. Contact your veterinarian regarding questions about your pet’s individual health needs or before use when appropriate.Orders, Pricing and Payment
Prices and product availability are subject to change without notice.
By submitting an order, you authorize us and our payment processor to charge the payment method you provide for the amount shown at checkout, including applicable taxes and shipping charges.An order confirmation does not necessarily constitute final acceptance of an order. We reserve the right to decline or cancel an order for legitimate reasons, including suspected fraud, payment issues, pricing or listing errors, inventory limitations, or other circumstances that prevent fulfillment. If we cancel an order after payment has been collected, the applicable amount will be refunded.Shipping
Shipping estimates are estimates rather than guarantees unless expressly stated otherwise. Delivery times may be affected by carriers, weather, holidays, address issues, or circumstances outside our reasonable control.
Customers are responsible for providing accurate shipping information.Please contact [email protected] if an order arrives damaged, defective, incorrect, incomplete, or is confirmed lost in transit.Refunds and Returns
Because our products are consumable pet wellness products, we do not accept routine product returns or exchanges.
Refunds may be offered for eligible order issues in accordance with our Refund Policy, including certain damaged, defective, incorrect, missing, or confirmed-lost orders.Please review our full Refund Policy for eligibility, deadlines, and instructions.Refund Policy:
https://getpurejoypets.com/#refund-policy
This clear disclosure matters in California because limited/no-return policies need to be properly disclosed, subject to applicable consumer protections.Intellectual Property
The PureJoy Pets name, branding, logos, website design, photographs, graphics, text, product materials, and other original content are owned by or licensed to PureJoy Pets and are protected by applicable intellectual-property laws.
Our content may not be copied, reproduced, distributed, modified, or commercially exploited without permission except as permitted by law.Website and Product Information
We work to provide accurate and current information but do not warrant that every website description, image, price, availability statement, or other piece of content will always be complete or error-free.
Nothing in these Terms excludes or limits warranties, remedies, or consumer rights that cannot legally be excluded or limited.Limitation of Liability
To the fullest extent permitted by applicable law, PureJoy Pets will not be liable for indirect, incidental, special, or consequential damages arising from use of the website or products.
Nothing in these Terms limits liability or consumer rights where doing so would be prohibited by applicable law.Privacy
Your use of this website and purchases from PureJoy Pets are also subject to our Privacy Policy.
Privacy Policy:
https://getpurejoypets.com/#privacy-policy
Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles, except where applicable law provides otherwise.
Changes to These Terms
We may update these Terms periodically. Updated Terms will be posted on this website with a revised effective date.
Contact Us
Questions regarding these Terms may be directed to:
PureJoy Pets, LLC
1000 Lincoln Road, Suite H #489
Yuba City, CA 95991
[email protected]


If you would like to receive Informational text message communications from PureJoy Pets, you can sign up by texting
JOY to: 1-820-223-5686
Message frequency varies. Message and data rates may apply. You can opt-out of messaging at any time by replying STOP. For assistance, reply HELP.


SMS opt-in for customers:Data Sharing
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
PureJoy Pets LLC Messaging Terms and Conditions
1. The messaging program consists of general conversational messaging to answer questions and provide support to customers.
2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected].
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.